Excellent garage

It was somewhat by chance, while searching online for a used BMW X5, that I stumbled upon an interesting ad at Car Design Import. I was a little hesitant to buy an imported vehicle from a dealer I didn't know, but I spoke with Hervé on the phone and he was fantastic! First, he talked with me to fully understand my needs and desires. Then he searched for vehicles that might fit the bill and quickly got back to me with three very attractive proposals, both in terms of configuration and price, which was significantly lower than the French-made vehicles I could find on La Centrale. Hervé reassured me about buying an imported vehicle. He was very responsive during our discussions and sent me several photos. Once I had selected a vehicle, he started the entire administrative and financial process. Everything was simple and transparent. Hervé is a model salesperson, the kind you rarely see. Very customer-focused, attentive, and always available. It was a real pleasure working with him. The vehicle was delivered to me yesterday in perfect condition (almost new) and exactly as described and pictured. Jean-Pierre, the driver, was incredibly kind. After a 6-hour drive, he arrived at 7:30 pm with a smile and great energy. In short, I wholeheartedly recommend Car Design Import. They are a reliable company with attentive, dedicated, and motivated staff who are truly committed to customer satisfaction. A huge thank you to Hervé and Jean-Pierre 🙏🏻. You guys are the best!

INCROYABLE !!! la recherche personnalisée et les contacts avec Hervé, son limpide, fluide et hyper sympathique, vous vous sentez en sécurité et bichonné. au vu du prix de la voiture, je n'ai pas été stressé une seule fois, tout à roulé, son professionnalisme est indiscutable et d'un niveau exceptionnel. Prestation hors norme 🤯, livré à domicile plus rapide qu'un virement SEPA, et quel gentillesse 😱 Alors... MERCI !

I had my X3 imported by Hervé from Car Design Import and I can't recommend their services enough. From the first contact to delivery, everything was perfectly managed: transparent advice, regular follow-up, simplified paperwork, and a vehicle that perfectly matched the description. You can immediately sense their professionalism and experience. Hervé is available, reassuring, and passionate—he really takes the time to explain each step, which makes the import process simple and stress-free. A top-notch service and impeccable support. Thanks to Jean-Pierre for the perfectly executed vehicle repatriation. I will definitely use them again for my next vehicle. Bravo!

Overall, I'm satisfied with my purchase! The purchase, delivery, and satisfaction with my vehicle went very smoothly. A big thank you to Mr. Aragones for his availability and professionalism. However, I'm very disappointed with the administrative side of things... The service is inadequate, with a real lack of follow-up on the documents provided, whether it's the purchase invoice or the vehicle registration application.